Shipping

At Cocolicious, we strive to ensure a seamless and delightful shopping experience for our customers, including prompt and reliable shipping services. Here's everything you need to know about our shipping policy:

Order Processing:

  • Orders are typically processed and shipped within 1-3 business days from the date of purchase.
  • Please note that orders placed on weekends or holidays will be processed on the following business day.

Shipping Methods:

  • We offer standard shipping for all orders, with estimated delivery times of 3-5 business days within the contiguous United States.
  • Expedited shipping options may be available at checkout for an additional fee.

Shipping Rates:

Shipping rates are calculated based on the weight of your order and the shipping destination. You can view the shipping costs for your order during the checkout process.

International Shipping:

At this time, we only offer shipping within the United States. We apologize for any inconvenience this may cause and appreciate your understanding.

Order Tracking:

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status of your delivery.

Shipping Address:

Please ensure that your shipping address is entered correctly during checkout to avoid any delays or delivery issues. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Missing or Lost Packages:

In the rare event that your package is lost or missing in transit, please contact our customer service team. We will work with the shipping carrier to resolve the issue and ensure that you receive your order promptly.

Signature Requirement:

Orders may require a signature upon delivery for security purposes. If you would like to waive the signature requirement, please leave a note in the order comments during checkout.

Questions or Concerns:

If you have any questions or concerns about your order or our shipping policy, please don't hesitate to contact us. Our dedicated customer service team is here to assist you and ensure that your shopping experience with Cocolicious is nothing short of exceptional.

Thank you for choosing Cocolicious for your skincare needs. We appreciate your support and look forward to serving you again soon!